We’re obsessed with documentation and intelligently formatted email. Our view is that if our docs and emails aren’t the best in the industry—organized, intuitive, easy on the eye, with just enough information to inform but not so much that it overwhelms—then we’re doing something wrong. How do we know we’re getting them right? Because our trade partners keep stealing them, which we take as a compliment.

We’ve built a veritable Library of Alexandria: hundreds of top shelf document and email templates covering every aspect of our work. The collection is constantly expanding as we develop new tools for emerging use cases and refine existing ones. These documents are the backbone of our operations, supporting both internal De Burgh processes and external communication with team members and owners. They also serve as a database supporting internal AI automation, which saves time, and reduces costs—savings we pass on to our clients.